Effective Date: July 28, 2026
HelloMed operates a post-visit SMS text messaging program (“Program”) that sends patients a one-time text message after a visit to one of our locations (Plymouth Rd, Meijer/Ann Arbor-Saline Rd, or E Liberty St), asking about their experience and inviting them to leave feedback or a review. By providing your mobile phone number at check-in, you consent to receive this message as described below.
You are enrolled in the Program when you voluntarily provide your mobile phone number during check-in at a HelloMed location. Consent to receive Program messages is not a condition of receiving medical care or any other service from HelloMed.
You should expect to receive one (1) message per visit. Message frequency may vary if you visit more than one HelloMed location or make multiple visits.
Message and data rates may apply, depending on your mobile carrier and plan. HelloMed does not charge for Program messages beyond what your carrier may charge for standard text messaging.
You may opt out of the Program at any time by replying STOP to any message you receive from HelloMed. After you reply STOP, you will receive one final confirmation message, and no further Program messages will be sent to that phone number unless you opt back in.
Reply HELP to any Program message for assistance, or contact us directly at JWHS@hello-med.com or (734) 210-1122.
Carriers are not liable for delayed or undelivered messages. The Program is compatible with most major US wireless carriers. Coverage and reliability may vary by carrier.
Your phone number and the information associated with the Program are handled in accordance with the HelloMed Privacy Policy. We do not sell or share your mobile phone number with third parties for their own marketing purposes.
HelloMed may update these Terms & Conditions from time to time. The “Effective Date” above reflects the most recent revision. Continued participation in the Program after changes take effect constitutes acceptance of the updated terms.
HelloMed
JWHS@hello-med.com
(734) 210-1122